Nourishy Express Single-Feed
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Product Description
We'll expedite the shipping of your cooler as well as the processing of your order. Your milk will skip the queue and be freeze-dried and packaged into single-feed pouches.
5-7 day processing and expedited shipping.
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Nourishy Express Single-Feed
Benefits of Freeze-Drying Your Breast Milk
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How Nourishy Works
The entire process takes as little as one to two weeks (contact us if you have a deadline).
Read on to learn more.
Step 1
Nourishy Receives Your Milk
Ship your frozen breast milk or drop it off to one of our facilities. Every bag is individually weighed, logged, and tracked.
Step 2
Freeze-Drying Your Milk
We label & freeze-dry your breast milk using our contact-free process, ensuring your milk never touches our equipment.
Step 3
Safe, Long-Term Packaging
After QC testing, we package your freeze-dried breast milk into ready-to-use pouches that last for 3 years on the shelf.
Step 4
Consume & Enjoy Your Milk
Add water to make a bottle, or add your freeze-dried breast milk powder directly into your baby's solid foods!
Frequently Asked Questions
Shipping kits are typically sent 2-3 business days after the order is placed. The turnaround time once we receive your milk is between 1-3 weeks. Nourishy Express services come with express shipping (all overnight) and expedited processing (5-7 day turnaround).
Please contact us after placing your order if you have a deadline coming up - we are a concierge service and will do everything we can to make sure we are working on your schedule!
We are happy to work around travel timelines or to help when moving (different shipping addresses) are a concern - just let us know via email at hello@nourishy.com.au or contact us before or after placing an order.
If timing is not an issue for you, we will process your milk in the order that it was received. You will be updated at each step of the process and will receive email updates when we receive your milk, whilst your milk is processing, and when it has been shipped back to you!
Our service is available in all AU states. We send you everything you need to safely ship your milk - including a medical-grade cooler and overnight shipping label. No dry ice or ice packs needed! We only ship frozen milk via Priority Overnight (shipments arrive at 10:30am the day after you ship). Select remote areas might incur additional shipping surcharges.
We also accept drop-offs directly to our Brisbane facility.
We have many quality control checkpoints in place to keep the milk separated. First - each customer's order is processed one at a time. This includes the receiving, the freeze-drying, and the packaging steps.
Second - we track each bag individually. Each bag you send in is labeled with your name and a unique tracking code, and we use this to track each bag of your milk from start to finish. Your milk is freeze-dried inside of a specialised freeze-drying pouch - this patent-pending design allows water vapour to escape while protecting your milk from contamination at any point in the process (we do NOT pool milk on trays for processing). This means that even while in the freeze-dryer, all of your milk is labeled with your name!
With this system, we can include the expression date and any other information you recorded on the custom label provided on each pouch of breast milk powder you receive back (if you did not record any notes, that's okay too! In this case the notes section on your label will be left blank).
During the freeze-drying process, the weight of the milk is reduced by about 90%, and the only thing that freeze-drying removes is the water. When you add the correct amount of water back to your powder - the volume is the same as it was before freeze-drying.
Therefore, if you send in 8 Litres of frozen milk, the powder you receive back will remake 8 Litres of milk once water is added.
The instructions on the back of the bags you receive back tell you exactly how much water to add back to get the same consistency as the original milk.
Freeze-drying is a very gentle process, and results in complete retention of the macronutrients (proteins, fats, carbs, or overall caloric content) in breast milk. Various human milk donor banks world-wide are implementing this process as an improved method of storage for donated breast milk. We now offer nutritional testing as an add-on to our service in which we measure the calories, carbohydrates, fats, and proteins in your milk using the Miris, an FDA approved human milk analyser. When rehydrated according to the instructions on the custom label of each pouch - the rehydrated breast milk will have the same nutritional composition as before freeze-drying.
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